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System architecture

Enterprise system architecture.

Across large and complex data structures, we preserve provenance, connect shared records and translate user direction into governed workflows.

Xong / Connected operating model

Your data. Your control.
SourcesUnified dataHuman + AIOperations
Permissions · provenance · execution history
01 / 04

See your data in a shared context.

Enterprise applications, documents, conversations and field data. We connect sources of different volumes and structures while preserving provenance and access boundaries.

  • ERP / CRM / BPM
  • Documents & media
  • Sensors & events
02 / 04

Turn complexity into manageable knowledge.

We structure large, complex datasets from multiple sources, normalize fields, reconcile shared records and analyze correlations and relationships across sources.

  • Normalization
  • Entity resolution
  • Relationship analysis
03 / 04

From intent to analysis. From analysis to action.

Dynamic AI agents assemble relevant data and tools around the user’s objective. Permissions, scope and approval rules determine which operations can proceed automatically.

  • User direction
  • Models & agents
  • Review & approval
04 / 04

The whole operation, in one working environment.

We connect analysis, tasks, documents and decisions to enterprise process software. Teams access data, see work in progress and manage automated or semi-automated workflows from the same place.

  • Shared records
  • Process management
  • Traceable outcomes
01

Data and meaning

Normalization, entity resolution and relationship analysis make data reusable across questions. Correlations are evaluated with source, time and context; they do not establish causation on their own.

02

Dynamic agents

User objectives become a working scope. Agents assemble steps from permitted data and tools; results are presented with provenance and execution history.

03

Enterprise process layer

Tasks, roles, decisions and system operations revolve around shared business records. Existing ERP, CRM and BPM connections are configured for the organization.

How components work together

Architecture that preserves sources and keeps work moving.

Storing a source, interpreting it with a model and executing an external action are separate responsibilities. Connecting them does not turn them into one opaque AI box.

01

Data foundation

Raw sources, versions, standardized records and relationships.

Data House
02

Processing and retrieval

Data-appropriate processing and source-linked results.

AI Modules
03

Work execution

Steps, tools, permissions, error paths and target-system responses.

Orchestrator + WebKit
04

Review and improvement

Human judgment, correction history and comparable evaluation.

Sessions + HITL / Model Adaptation
01

Failure must be visible

A failed tool call, missing data and a rejected recommendation are different states. The status shown to the user preserves that distinction.

02

Scope travels with context

Organization, user, source version and execution identity should not disappear between steps. A result needs a path back to the information and permissions that produced it.

Components and operating approach

Work context that survives across layers.

Select a topic to explore the relationships between information, responsibility and delivery.

01

Data contract

Establish source files, identities, versions and access scope before processing. Normalized values link back to original sources.

  1. 01Data contract
  2. 02Execution contract
  3. 03Decision contract
Data contract
Data contract
Execution contract
Execution contract
Decision contract
Decision contract
02

Execution contract

Track agent objectives, permitted tools and continuation criteria in the same execution context. Failed steps are not presented as successful work.

  1. 01Data contract
  2. 02Execution contract
  3. 03Decision contract
Data contract
Data contract
Execution contract
Execution contract
Decision contract
Decision contract
03

Decision contract

Link proposals, human decisions and external records with distinct identities. This preserves decision evidence during retries and reviews.

  1. 01Data contract
  2. 02Execution contract
  3. 03Decision contract
Data contract
Data contract
Execution contract
Execution contract
Decision contract
Decision contract

An operating-model illustration, not live operations or measured performance results.

In practice

One operation, three responsibilities.

System and responsibilitiesReference design

Connected system

Source systems
Shared dataWithin source and access scope
Model and agentWithin source and access scope
Review and executionWithin source and access scope
Processing and control structure

Data responsibility

Raw sources, standardized records and derived results stay distinct. Identity, versions and source relationships carry into new analysis while access boundaries remain intact.

Execution responsibility

Plans, tool calls, validation and retries define work state. Completing a step does not by itself mean an external action succeeded.

Decision responsibility

Uncertainty, high impact or authorization requirements route work to human review. Original suggestions, user corrections and final outcomes need separate traceable records.

Work with us

Discuss your project with us.

Let’s assess your operations, data landscape and priorities together.

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