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Enterprise knowledge assistant

Kaynak

Custom application

Answers questions using enterprise quality-management documents. Combines text and semantic search with document relationships and ongoing conversation context.

Information foundation
Quality management documents and a user question
Operational outcome
Answer with document references
Human responsibility
Document permissions and user assessment

Inside the application

Application workflow

Selected use cases, source information and operational outputs.

Find the current document

Documents are retrieved from the source system and version changes are tracked.

KaynakScenario / 01
Interface conceptSchematic example

Document versions

Collection
Source system
Quality document
Current section
Version linkage
Decision boundary

Document permissions and user assessment

  • Quality management documents and a user question
OutputAnswer with document references

Search concepts and exact phrases

Turkish text search and semantic retrieval work together.

KaynakScenario / 02
Interface conceptSchematic example

Hybrid retrieval

User question
Exact expressionSemantic search
Grounded result
Decision boundary

Document permissions and user assessment

  • Quality management documents and a user question
OutputAnswer with document references

Within the application people use

The assistant can be embedded in PRUVA BPM.

KaynakScenario / 03
Interface conceptSchematic example

Assistant within the workflow

BPM
BPM workspace
User contextDocument access
Grounded answer
Decision boundary

Document permissions and user assessment

  • Quality management documents and a user question
OutputAnswer with document references

Application approach

Scope and operating approach.

The scope, operating approach and boundaries of this work.

01

Find the current document

Documents are retrieved from the source system and version changes are tracked. Search combines current document passages with relationships between documents.

02

Search concepts and exact phrases

Turkish text search and semantic retrieval work together. Prior messages and summaries preserve the context for follow-up questions.

03

Within the application people use

The assistant can be embedded in PRUVA BPM. Local model options are available; identity and document access relate to the application context.

In everyday work

Reaching the document behind an answer

Quality-management users need an answer and the document supporting it. Kaynak handles questions inside the business application using current documents and conversation context.

Kaynak / Working modelIllustrative use · no real customer data
KaynakInterface design concept
Enterprise knowledge assistant

Reaching the document behind an answer

Fictional sample data
01Document scope
Quality management documents and a user question
SourceQuality procedure / example
QuestionWhich document is current?
WorkspaceInside PRUVA BPM
02Grounded answer
Which document is current?
Answer review structure

Turkish full-text and semantic retrieval work together. Preserved messages prevent a follow-up question from becoming an unrelated query.

01 · User question02 · Current quality document03 · Conversation history
03Application context
Illustrative review state

Document permissions and user assessment

Turkish full-text and semantic retrieval work together. Preserved messages prevent a follow-up question from becoming an unrelated query.

OutputAnswer with document references
Use the numbered areas to read component explanations. This is a product design concept; available scope follows the development status above.
Document scope

Find the current document

This component shows incoming information together with its identity and provenance. Document revisions are tracked from the source system. Access is tied to the user’s application context.

Grounded answer

Search concepts and exact phrases

This component explains how records are reviewed rather than displaying a result in isolation. Turkish full-text and semantic retrieval work together. Preserved messages prevent a follow-up question from becoming an unrelated query.

Application context

Within the application people use

This component distinguishes the user’s decision from the next work record. Users can inspect the referenced document. Embedded BPM use aims to reduce switching between information retrieval and the screen where work happens.

The whole operation

Information, decisions and outcomes stay connected.

These distinctions show the information the application receives, where it needs the user and what it leaves for the next operation.

Starting information
Quality management documents and a user question
Human decision
Document permissions and user assessment
Resulting structure
Answer with document references

How do we assess its impact?

These are evaluation dimensions, not measured performance results. Comparisons use the same task types, data scope and human-review conditions.

  • Available source references
  • Answer corrections
  • Information retrieval time

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